Frequently Asked Questions
Everything you need to know about our designer raincoats and shopping experience.
Are RainSisters coats actually waterproof?
Yes, all our coats are made from high-quality waterproof and breathable fabric with a 10,000 mm water resistance rating, ensuring you stay dry even in heavy rain.
How do I choose the right size?
We recommend checking our detailed size guide available on each product page. Our coats are designed with a feminine, fitted silhouette, so if you are between sizes, we suggest sizing up.
What is your shipping policy?
We offer worldwide shipping. Orders are typically processed within 2-3 business days, and delivery times vary from 3 to 10 business days depending on your global location.
Can I return my order if it doesn't fit?
Absolutely. We accept returns within 14 days of delivery. The item must be in its original condition, unworn, and with all tags still attached.
How should I care for my raincoat?
To maintain the waterproof coating, we recommend machine washing at a low temperature (30°C) using a gentle cycle. Do not use fabric softeners or bleach, and hang to dry.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout.