Returns & Exchanges
At RainSisters, we want you to feel confident and elegant in your designer raincoats. If your purchase isn't a perfect fit, you can return or exchange any unworn item within 30 days of delivery.
Initiate Your Request
Contact our customer care team via email with your order number and the reason for your return to receive a Return Authorization form.
Prepare the Package
Securely pack your item in its original packaging, ensuring all designer tags remain attached and the garment is in its original, unworn condition.
Ship the Item
Affix the provided shipping label or use a tracked courier service of your choice to send the package back to our European design studio.
Receive Your Refund
Once our quality control team inspects the returned coat, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing